Goodwin Recruiting
Field Service Engineer
Indianapolis, Indiana
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We are seeking a Field Service Engineer to join a 50+-year-old machining manufacturer located in Indianapolis. If you enjoy the challenge of diagnosing and repairing machines, traveling to meet new people, and providing a high level of customer service and professionalism, then this would be a great job for you! Our client supports their employees and provides opportunities for growth and ongoing development. Apply Now!
Field Service Engineer Responsibilities:
- Work with clients to plan and prepare for new machine installation.
- Supervise the erection of disassembled machines in the customer’s facility.
- Inspect the installation, and if necessary, make recommendations to the customer to assure compliance with company specifications.
- Inspect, adjust, start up, and demonstrate safe setup, operation, and maintenance.
- Provide, under warranty and/or at customer cost, problem identification, repair, maintenance, and training services.
- Regularly visit assigned customers to observe machine operation and safety conditions; identify key service contacts and discover customer needs for equipment, accessories, and services.
- Maintains accurate records of service calls, travel expenses, and appropriate technical reference documentation and submits all documents within the expected time frame.
- Provide technical support from headquarters via phone and email to distributors, customers, and other field service engineers.
Field Service Engineer Qualifications:
- Two or more years of additional technical school education or equivalent work experience in mechanical, hydraulic, and/or electronic systems maintenance repair is strongly preferred.
- Demonstrated ability to start up, demonstrate, and repair assigned products without close supervision and/or site assistance.
- 2-3 years experience in field repair work with industrial or manufacturing machinery. (CNC preferred)
- Successful completion of the company’s Service Training Program.
Field Service Engineer Benefits:
- Health/dental/vision benefits
- 401k plus 6% match
- Annual discretionary profit-sharing bonus
- Paid holidays, vacation time, and sick time
- Tuition reimbursement
- On-site gym
At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 140631
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Clark Wilson