Please ensure Javascript is enabled for purposes of website accessibility

IT Service Engineer


Strategic Staffing Solutions

IT Service Engineer
Philadelphia, PA
Apply Now


Strategic Staffing Solutions is currently looking for an IT Service Engineer

for a contract opportunity with one of our largest clients!

Candidates should be willing to work on our W2 ONLY.

Job Title: IT Service Engineer

Remote: Yes

Location(s): Philadelphia PA

Role Type: W2 ONLY, NO C2C

Contract Length: 11 months

How to Apply: Please send resume and contact information to Suganya, Sourcer at [email protected]

Job Description/Responsibilities:


This position will be part of a global team that provides engineering leadership and oversight on architecture, design, development, implementation of Active Directory infrastructure and support.

Candidate should possess a thorough understanding of Active Directory and related technologies. Candidate should be comfortable demonstrating knowledge of PowerShell scripting, be well versed in Group Policy administration, and be competent regarding core infrastructure technologies such as DNS. Expertise in related areas such as virtualization, server and desktop operating systems, networking and other related areas are a plus.

This individual should excel in the design and implementation of these solutions, as well as possessing extensive troubleshooting skills with resolving complex issues in a large global operating environment.

The ideal candidate should have over 8 years of global experience in a 10,000+ user environment across all relevant technology disciplines.


Architects and designs solutions across the Active Directory, LDAP, and DNS production environment.  Engineers are expected to respond to applicable Priority 1 incidents and drive resolution.

Collaborate with teams across the organization to integrate additional applications into the existing AD/LDAP infrastructure.

Partner with application owners to securely integrate AD and LDAP-enabled applications into the environment, provide increased security plus user and entitlement management by leveraging directory related technologies.

Provides engineering leadership and oversight on architecture design, engineering, and development of information technology solutions in a multi-site, multi domain topology.

Manages the troubleshooting and resolution of infrastructure compatibility issues based on system architecture, project requirements, and customer expectations.

Partners with IT leadership on engineering and support related issues to develop strategies related to endpoint management. Collaborates with teams across the organization to resolve issues and drive projects. May manage other infrastructure engineers, contractors or vendors on a project basis.

Owns the design and implementation of existing or new technologies. Provides technical guidance to support staff on the team and in other areas.  Makes complex modifications to existing software to fit specialized needs and configurations and maintains program libraries and technical documentation.

Proactively manages continuous process improvement based on customer feedback, new or emerging technologies, and process standards.

Required Qualifications:


  • Problem solving; ITIL Service Operations processes; ability to work independently and as part of a team; strong customer service and customer support skills with the ability to communicate difficult technical concepts clearly to a variety of individuals of varying technical expertise and understanding.
  • Experience and extensive knowledge working with numerous Microsoft technologies such as Windows Server, Active Directory, and related services.
  • Microsoft PowerShell and/or, solid understanding of core infrastructure technologies such as DNS.
  • Working knowledge of MIM (Microsoft Identify Manager) or FIM and prior M&A engagement are highly desired.
  • Expertise in related areas such as Microsoft Windows, Microsoft Server, Microsoft Exchange, Microsoft Skype/Lync, Citrix Product suite, VMware Virtualization, Red Hat Enterprise Linux, LDAP and other related tools are a plus.


Bachelor’s degree in computer science or a related discipline required, and at least 8 years of experience in all aspects of computer operations or an equivalent combination of education and work experience

Strong judgment and management skills and considerable aptitude in human relations are expected. A Bachelor’s degree can be substituted with equivalent experience.

Relevant Microsoft of other technical certifications are a plus.

Job ID: JOB-217961
Publish Date: 30 Jan 2023

Apply Now