Customer Service Representative

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Customer Service Representative
Scotia, NY
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Customer Service Representative

Job ID: 140308

$23-$27/Hour, Monday-Friday, Day Shift, Full-Time

Our client in Scotia, NY is looking for a Customer Service Representative to join their growing team!

Your day-to-day as a Customer Service Representative:

  • Respond to customer inquiries and concerns over the phone and through email in a timely and professional manner
  • Provide accurate and detailed information regarding products, services, and policies and resolve any customer issues
  • Maintain a positive and customer-focused attitude in all interactions
  • Collaborate with other team members to improve customer service processes

Your skills and experience:

  • Computer Savvy – Strong computer/software literacy and typing skills are required
  • Previous experience in customer service is strongly preferred
  • Excellent communication and interpersonal skills, both written and verbal
  • Strong time management, organizational, and problem-solving skills

For immediate consideration for the Customer Service Representative role, contact Kylie (518-324-3119) at ETS today.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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140308

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