Bilingual Customer Service Representative

Bilingual Customer Service Representative
Houston, Texas
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Job ID#: 18156

Contract to hire Customer Service Rep
Bilingual in English and Spanish Required
to 18$ hourly + commission
North Houston Location – 77076
 
We’re seeking a friendly bilingual CSR with a winning attitude to join our car dealership team! Our ideal candidate has solid customer service and computer skills and can multitask effectively in a busy environment. Previous work experience taking payments is helpful. We need an eager candidate who is poised to provide excellent customer service and communication skills to interface with our customers and departments. We support our team members with competitive wages and ample opportunities to grow. 
 
 
Automotive CSR Responsibilities: 

1. Greet customers with a smile, maintain a professional appearance, escalate customer complaints to the Manger on Duty if needed. 
2. Receives cash, checks and credit card payments from customers over the phone or in person; record amount received correctly. 
3. Assume responsibility for cash control to ensure that all amounts are correct. 
4. Provide exemplary customer service. 
5. Handles customer complaints with integrity and poise and, when necessary, refer dissatisfied customers to the appropriate individuals for resolution. 

 
Incentives: 
After 90 days – eligible to participate in Weekend Bonus.  
We provide lunch on weekends and holidays. 
Bilingual in English and Spanish is preferred. 
 

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