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Customer Care Specialist

Contract

Inceed

Customer Care Specialist
Jenks, Oklahoma
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Compensation: $15-17 / hour
Location: Jenks, OK
Customer Care Specialist:
Inceed has partnered with a great company to help find a skilled Customer Care Specialist to join their team!

The Customer Care Specialist will act as the first line of support for incoming calls related to mortgage loans. This person will also have the opportunity to get their foot in the door with an up and coming client in the banking industry!
Hours will be 8-5 through training and then will go to 10-7!

Responsibilities:

  • Answers inbound calls and provides customer service in regard to mortgage based questions
  • Maintains/updates customer records within system
  • Always striving to resolve customer problems in an expedited manner. 

Required Qualifications & Experience:

  • Customer service experience is required
  • Experience working in a true call center environment
  • MS Word/Excel skills and experience

Nice to Have Skills & Experience:

  • Knowledge/experience in the mortgage industry is preferred

Perks & Benefits:

  • 3 different medical health insurance plans, dental, and vision insurance
  • Voluntary and Long-term disability insurance
  • Paid Time Off, 401k, and Holiday Pay*
  • Weekly direct deposit or pay card deposit

If you are interested in learning more about the Customer Care Specialist opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.
We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We’re here to help every person, whether client, candidate, or employee, find and secure what’s better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

 

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