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Workday HCM Manager



Workday HCM Manager
New York, New York
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Workday HCM Manager New York, New York

Title:  Workday HCM Manager

Job Type: Permanent

Primary Location: All major cities

Minimum Years of Experience: 6 year(s)

Preferred Fields of Study: Business Administration/Management, Human Resources Management, Organizational Management, Computer and Information Science

The Challenge: As a Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Role & Responsibilities:

  • Develop new skills outside of comfort zone.
  • Act to resolve issues which prevent the team working effectively.
  • Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
  • Analyse complex ideas or proposals and build a range of meaningful recommendations.
  • Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
  • Address sub-standard work or work that does not meet firm’s/client’s expectations.
  • Use data and insights to inform conclusions and support decision-making.
  • Develop a point of view on key global trends, and how they impact clients.
  • Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
  • Simplify complex messages, highlighting and summarising key points.
  • Uphold the firm’s code of ethics and business conduct.

Essential Skills and Requirements:

  • Minimum Degree Requirement: Bachelor’s degree, master’s degree Preferred
  • Certifications Preferred: Global Professional in Human Resources (GPHR), and/or a Senior Professional in Human Resources (SPHR) certification, Workday Services functional certification and/or engagement manager certification
  • Business processes related to all areas within Workday;
  • Specialist domain knowledge for each particular area within Workday to the business and Level 2 Support Groups;
  • Level 3 specialist for challenging incidents that cannot be resolved at Level 2; and,
  • Human Capital reporting/analytics.
  • Supporting the art of the possible discussions with territories around future functionality;
  • Training support another functional domain in order to provide coverage for illness, vacations, increase in demand, and succession plans;
  • Acting as a Business Process administrators, making any changes approved by governance across functional domains;
  • Supporting Global Process Owners and Centres of Excellence within the business on proposed changes being requested by the network, either due to regulatory reasons or as a result of Workday Releases;
  • Managing senior stakeholders; – Influencing groups to achieve the desired outcome;
  • Presenting to groups virtually and in person;
  • Possessing Workday certification in the relevant domain;
  • Working in an HR role or in supporting HR Systems and business processes.


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