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Sr. IT Analyst – R&D Systems– Onsite



Sr. IT Analyst – R&D Systems– Onsite
South San Francisco, California
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Sr. IT Analyst – R&D Systems– Onsite – South San Francisco, CA

Long Term Contract
Kelly Technology has an immediate need of a Sr. IT Analyst to help support our clients R&D systems. The ideal candidate will have a strong core IT fundamental competency including Windows and Linux OS technologies in a Laboratory and/or scientific system environment.

The Senior IT Analyst is accountable to improve the business/end user experience with a forward-looking mindset and spirit of continuous improvement. This includes:

  • Delivering business value by maximizing financial investment and the sustainability of the R&D lab systems and services.
  • Provides in-depth technical expertise & direction in the deployment and support of R&D lab systems including but not limited to responsibilities such as:  system deployment, enhancements and operations support/maintenance.
  • Managing directly or indirectly through the Managed Service Provider(s)(MSP) and/or system OEM to quality outcomes.
  • Ensuring alignment with cross functional teams and external parties.


  • Strong core IT fundamental competencies including Windows and Linux OS technologies.
  • Oversight of Laboratory and/or scientific system configuration definition and requirements management.
  • Assisting in solutions identification, evaluation, selection, implementation, testing, and working with the IT technical delivery team(s) to meet and exceed business requirements.
  • Prior experience managing changes and change control processes and methodologies.
  • Proven experience managing and executing complex IT processes and demonstrated ability to identify exceptions to the process, or potential process improvements.
  • Experience with identifying and executing continuous improvement opportunities and cost reduction initiatives.
  • Experience facilitating cross-functional meetings and demonstrated ability to effectively communicate both written and verbally.
  • Prior experience with systematically and logically interpreting data, including analyzing trends, solving complex problems, and presenting recommendations to management.
  • Bachelor’s Degree with 6 years’ experience

Preferred Qualifications:

  • Knowledge of Life Sciences Pharmaceutical Research and Development application technologies, etc.).
  • Experience in learning a new business and building both horizontal and vertical relationships with business and IT leaders.
  • Knowledge of ITIL principles, specifically Incident and Problem management as well as Continuous Improvement Planning.
  • Demonstrated ability to coordinate cross-functional teams towards task completion.
  • Experience with Service Operations in a global, multi-sourced environment.



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