MyKelly
Patient Access Liaison II
Alhambra, California
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PATIENT ACCESS LIAISON II
1000 S Fremont Ave
Alhambra, CA 91803
ONSITE until trained and transitions to REMOTE
Pay Rate: $21.99
Work hours: Job seeker must be open 7am-7pm staggered shifts, possible weekends, job seekers Must be able to work OT
LOCAL CANDIDATES NEED ONLY TO APPLY
1000 S Fremont Ave
Alhambra, CA 91803
ONSITE until trained and transitions to REMOTE
Pay Rate: $21.99
Work hours: Job seeker must be open 7am-7pm staggered shifts, possible weekends, job seekers Must be able to work OT
LOCAL CANDIDATES NEED ONLY TO APPLY
Description:
Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
Must Haves:
High School Diploma
Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.
Demonstrated interpersonal skills.
Ability to multitask.
Excellent verbal and written communication skills.
Preferred:
Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.
Associate or bachelor’s degree in healthcare, business or operations field strongly preferred.
COVID-19 Vaccination is required + required Boosters.
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