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Computer Support Associate



Computer Support Associate
Urbandale, Iowa
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Job Title: Computer Support Associate (Infrastructure Engineer)
Location: Urbandale, IA, 50322
Type: ONLY on W2 contract (NO C2C)
Length: 3 years
Pay Rate – $25.71 per hour

Duties include:

  • Imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues
  • Management of onsite desktop hardware, software troubleshooting, printer hardware management, and smart hands support for the server / network teams. Provides support for conference rooms, asset lifecycle management, and computer deployments for unit customers.
  • Maintain contact lists, process logs, problem incidence reports,
  • Scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers
  • Hardware hands-on position, building computers and setting up new users

Must have:

  • at least 1 year experience in IT – preferably in hardware/new user set up
  • Customer service experience
  • High school diploma
  • Must be able to communicate thru email effectively

*** If this position may be interested to you, please email me back at [email protected] (with your most up to date resume in word format) and advise the best time and number at which you can be reached ****




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