Beacon Hill Staffing Group
Technical Inside Sales Representative
Charlotte, North Carolina
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Job Id: A1127950CLT_1675404085
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Technical Inside Sales / Customer Service Representative
Manufacturing company in Southwest Charlotte is looking for a Technical Inside Sales/ Customer Service Representative. Temp to perm opportuity; regular business hours; 45K – 55K salary plus bonus
Responsibilities:
- Read and understand technical drawings/technical specs/and manual pages
- Prepare quotes and sales orders
- Input order information for processing
- Go out to warehouse floor if necessary for update on inventory
- Develop accounts by checking customer’s buying history; suggesting related and new items; finding ways to add value to customer relationship
- Maintain communication with customer by troubleshooting, reporting, and tracking problems.
- Fill orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
Requirements:
- Experience with quotes, sales orders, order entry, (invoicing a plus) in an ERP system
- Excellent customer service skills (phone and email)
- Experience working in ERP systems
- Experience working with/reading technical drawings; understanding of Bill of Material
A1127950CLT_1675404085