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Call Center Rep – $19/hr – Washington, DC

Full Time,Temporary/Contract

Beacon Hill Staffing Group

Call Center Rep – $19/hr – Washington, DC
Washington, District of Columbia
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Job Id: A1318000DC-Temp_1673359159
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Our client, a social services non-profit, is seeking a temporary Call Center Rep to support their team in Washington, DC!

About You:

  • 1+ years of experience in call center or customer service field; Human service call center background or experience working with people with disabilities is ideal.
  • Excellent oral and written communication, interpersonal, and customer service skills.
  • Must be local to the DMV.
  • Must be able to work the 9:00am-6pm or 12:00pm-9:00pm EST shift.

The Job:

  • Respond to requests for information about home/community-based services for older adults, people with disabilities, and caregivers.
  • Utilize telephone, chats, texts, and emails to answer inquiries.
  • Provide reliable/accurate information and referrals to approved programs/agencies.
  • Transfer calls to appropriate resources.
  • Complete required reporting/documentation and other tasks as assigned.

This is a temporary position that pays $19/hr and is slated to last for about 6 months. This is a great temporary opportunity to showcase your customer service skills. If you are interested in this opportunity, apply today with your Microsoft Word resume!

A1318000DC-Temp_1673359159

Apply Now

Apply Now