Systems Administrator


Synergis IT

Systems Administrator
Atlanta,, GA
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Systems Administrator I

Location: Atlanta, Ga

Contract: 12-months

The Systems Administrator (SA1) reports to the DOC (Digital Operations Center) Manager and provides operational services for the digital & corporate platforms. The DOC oversees the 24x7x365 stability, integrity, and efficient operation of large-scale digital & corporate platforms. The platforms deliver content and services, which include web, video, messaging, and applications to various technologies (i.e. mobile devices, computers, etc.). The SA1 responsibilities include the facilitation of detection, triage, correction, escalation, and documentation of major and critical events. The SA1 will also ensure that Service Level Targets are met when managing incidents and service requests, trending recurring events and incidents to initiate problem investigations.

System Administrator Responsibilities:

– Monitor all production systems for quality and performance ensuring that any failures or critical issues are addressed immediately.

– Perform analysis of recurring incidents to initiate a Problem report, then work with the Problem Management team to assist in further investigation, resolution identification and implementation efforts.

– Develop and maintain Knowledge Articles (i.e. processes, procedures, troubleshooting guides, etc.) for the team.

– Assist with the recommendation of policies and procedures to be used to support the Digital & Corporate Services environment.

– Daily monitoring of the ticket queue, performing analysis of problems across multiple systems and groups.

– Continuously update job knowledge by participating in educational opportunities, open-source user groups, reading professional publications and white papers. Stays abreast of current and cutting-edge Internet operations best practices, establishes a personal professional network

– Support scheduled installations/upgrades and maintenance in accordance with established IT policies and procedures and business requirements.

– Assist with the implementation or development of automation, monitoring, reporting or systems administration tooling to improve efficiency and effectiveness of DOC support and client service reliability

– Must be able to work within a shift-based environment

 System Administrator Required Skills:

– Four-year college diploma or university degree in computer science or software engineering or equivalent practical work experience completed or in-progress.

– 4+ years of experience within a media or internet technology operations environment with production support experience in a Linux/Unix and Windows environment

Technical competency in systems administration, user authentication, configuration management tools, monitoring suites, network troubleshooting and concepts.

– Systems administration experience supporting Windows Server 2003/2008/2012/2016

– Demonstrable experience with Windows PowerShell scripting

– SQL Server Knowledge

– VMware 6.0 (ESX), KVM, or Xen experience and general virtualization best practices.

– vRealize experience

– F5 hardware load balancer support experience

– Advanced Internet application support experience within open-source platform environments.

– Technical competency in server administration, client service, user authentication, configuration management tools, internal & external monitoring tools, networking troubleshooting and concepts and shell scripting.

– Knowledgeable regarding emerging technologies in the digital media marketplace

– Configuration experience with commercial, open-source and SaaS-based monitoring tools {Zenoss, Nagios, Circonus, Zabbix, MONIT and etc}.

– Demonstrable experience with shell scripting and/or one or more web/systems programming languages (PowerShell, Perl, Python, PHP, Ruby, Java, and etc).

– Technical and problem solving skills in multiple flavors of Windows, Linux/Unix such as RedHat, Ubuntu and etc.

– Must possess collaboration skills, have a passion for lean processes, should be an innovative, creative, quick thinker, fast learner, and a team player with a strong customer service focus

– Troubleshoots problems quickly and effectively”

System Administrator Preferred Work Experience:

– Verifiable experience in an application, operations or support center is beneficial

– Understanding of private/public IaaS or SaaS cloud service providers such as AWS, GCP, Azure or Rackspace leveraging EC2, S3 or other services

– Experience in enterprise storage systems (NAS, SAN, NFS, Fiber Channel, Object Storage), clustering solutions, filesystems, RAID, Volume Managers

– Knowledgeable regarding emerging technologies in the digital media marketplace

– Self-motivated, goal-oriented and meticulous individual, who can adhere to departmental processes and procedures and ability to work with minimal supervision.

– Able to multi-task and manage to change and possibly conflicting priorities to meet the demands of internal and external customers.

– Excellent analytical, communication (verbal and writing) skills, process-oriented.

– Must be able to communicate effectively with management, multiple business units, and product development teams

– Works well with others in an integrated team environment

– Technical knowledge of the complete inter-workings between hardware, applications, networking and users’ experiences.

For immediate consideration, please contact Olivia Lopez:


Synergis ( ) serves the needs of leading technology firms, carefully matching talent to full-time, contract or project positions. Synergis recruiters have been a driving force of the tech space for over twenty-two years. We draw from a wealth of experience with technology staffing, industry best practices and exceptional connections to match candidates with incredible opportunities.


Synergis is an Equal Opportunity/Affirmative Action employer

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