Account Manager

Expect Excellence: We strive for excellence and act with integrity. We choose candor, respect, and kindness, and we honor our word and commitments. We expect excellence in everything we do.

Project Positivity: We choose to be positive and have an attitude of positivity. We are a boatload of fun.

Integrity Always: We always stand behind our word and act according to our core values with full honesty. We choose courage over comfort and guard our integrity by doing the right thing, always.

Embrace Collaboration: We value collaboration and approach every day with curiosity. We foster and enhance customer relationships while seeking to learn and develop. We are all about compassion, collaboration, and caring every day.

Being responsible for establishing and building relationships with your client. This includes proactively anticipating clients' needs. Solving their issues before they become problems.

Communication, immediate responsiveness and relationship building with client and employee. Constant communication and feedback for employees and clients.

Responsible for providing exceptional customer service as this is a vital component of a successful business as it directly influences customer loyalty, retention and the overall reputation of the company.

Daily recruiting consisting of phone conversations and in person interviews

Responsible for job coaching, encouraging and providing tough feedback to both clients and employees

Responsible for client on-site tours and orientations

Conducting new employee onboarding including in house drug screens, background checks

Weekly visits to clients that require driving to clients to touch base with HR contacts, floors supervisors and support associates

Responsible for meeting and adhering to metrics that are reviewed regularly. Metrics are subject to change depending client and company needs

Auditing weekly payroll. Responsible for communicating with clients to obtain payroll information, documentation for accurate reporting utilizing our Applicant tracking system

Performing quarterly presentations to clients that evaluate performance through creating and presenting written reports, charts, etc.

Weekend on-call status rotation subject to your branch

You possess a polished and professional demeanor with excellent communication skills

You thrive in a fast-paced environment

You are resilient and have thick skin

You are curious enough to dive into client processes and have the ability to develop valuable insights and innovative solutions 

You thrive in a fast paced in a collaborative work environment with your team

Multitasking while working under pressure and adapting to change is something you are use to

Your customer service skills include being empathetic, non-judgmental and a drive to see others live their best lives

Human Resources

Hospitality

Business/Management

Account Management/Client Management

Customer Service

Pattern of steady of employment

Must possess a successful background in fostering and building professional client relationships

Must have availability to response to urgent client needs outside of normal business hours