Goodwin Recruiting
Failure Analysis Engineer
Oklahoma City, Oklahoma
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Our client manufactures LED lighting drivers for stadiums, bridges, horticulture facilities, and many other commercial spaces around the globe. They are looking for an in-house Failure Analysis Engineer with an Electronic Engineering background and a DEEP understanding of the aspects of their product. In addition to the technical skills required, the ideal candidate needs to bring strong negotiation, problem-solving, and customer-facing skills. They will be in charge of working with worldwide clients to determine if a warranty claim has been met and how to resolve the issue. If this speaks to your passion and professional background, please apply today!
Perks:
- Salary up to $130k, depending on experience
- Relocation assistance
- Medical and dental insurance
- 401(k) with company match
- International travel opportunities
Qualifications:
- Possess a BS in Electrical Engineering, BE, or BEng
- 5+ years in electronic manufacturing experience, preferably in the LED lighting Industry
- Ability and desire to relocate to Oklahoma City, OK
Responsibilities:
- Execution of Global Warranty
- Resolve claims, including directly negotiating with clients
- Containment activities outside of the manufacturing location including distribution or the field will be coordinated by this position including hiring temporary team members when return of product is not feasible
- Facilitate 8D process with international manufacturing locations including continuous improvement
- Act as the voice of the customer and review corrective actions
- Active participant in significant escape process, collaborating with CQO or CEO, as necessary
- Set department budget in coordination with QA staff
- Estimate warranty return, shipping, personnel, and all applicable cost
At Goodwin Recruiting we are committed to our core values. We take our value, Dedicated to Diversity & Inclusion, very seriously and will never discriminate against a candidate or client based on any protected classes. Our clients seek qualified candidates, and that is what we deliver. A person’s age, gender, race, sexual orientation, gender identity, national origin, veteran or disability status, or arrest or conviction record has no bearing on whether he, she, or they are able to do the job. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 123551
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Jana Walker