Beacon Hill Staffing Group
Dispatcher/Coordinator
Boston, Massachusetts
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Job Id: A1320388MW_1675404080
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Our client, a transportation service for children with special needs in New England, is seeking a transportation coordinator (ADMIN) on a temporary basis with permanent potential to assist in a busy office setting. In this role you will be tasked with various administrative tasks including assigning drivers and sending / receiving messages over a dispatch system. Additional ad – hoc admin duties will be assigned as necessary. This role can compensate up to $26 hourly and has various shifts and locations around the Greater Boston area.
RESPONSIBILITIES:
- Supervise and advise 30-60 drivers and monitors.
- Develop and implementing efficient routes across several regions with regard to specific client needs
- Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance.
- Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly
- Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example.
- Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities
- Observe and supervise drivers in action, provide emergency back-up for absent drivers.
Qualifications:
- Must have prior supervising experience.
- Must be self-motivated, show initiative, and have a strong work ethic.
- Excellent customer service skills, be detail-oriented, and like solving problems.
- Learn the programs, clients, and employees sufficiently to determine appropriate assignments.
- Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outlook), Google Chrome, Android tablets, etc.
- Must maintain a safe driving record and driver’s license and respond to coverage needs as required.
- Must be flexible and adaptable with ever-changing assignments.
A1320388MW_1675404080