Beacon Hill Staffing Group
Customer Service / Order Processor
Highland Park, Texas
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Job Id: A1323192DAL_1675460312
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The Order Processor is responsible for reviewing orders, inputting them into our system, and then processing the orders; ensuring the shipment is fulfilled properly and delivered on-time. This position will collaborate with carriers and customers to coordinate pick-up, monitor delivery dates, keep track of inventory levels, and communicate supply needs to leadership when needed.
This position reports to the manager of Retail Order Processing.
DUTIES AND RESPONSIBILITIES
- Review daily orders and communicate delivery info with HRI sales and floor team
- Input orders through company system
- Create shipping labels and paperwork for outbound orders
- Track shipments and update master list?
- Handle issues or discrepancies with shipments or orders
- Service customers’ requests, resolve complaints, and problem solve issues
- Monitor inventory counts and communicate supply issues with leadership as needed
Requirements
- 2+ years, experience in an order entry, shipping, or logistics position
- Experience working in a fast-paced environment, preferred
- Experience in food manufacturing; seafood or meat processing a plus
- Experience working with inventory systems, preferred
- Proficient with Microsoft Office Suite with emphasis on Excel
- Strong written and verbal communication skills
- Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time
- Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support
- Exceptional customer service skills
- Able to maintain an environment that drives performance and a safe workplace
- Drive an environment of teamwork and open communication
- Direct and coordinate efficient work-flow
A1323192DAL_1675460312