Beacon Hill Staffing Group
Help Desk Analyst
Cleveland, Ohio
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Job Id: SLP-MSNHD_1674056034
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Our client is looking for a Help Desk Analyst on a contract to hire basis. This position will be working onsite in Cleveland.
This person would specifically have to support the 50-75 MSN (managed service network) clients. The sales department sells msn and the help desk will support these clients. The MSN clients are top priority. 90% of the time the analyst will be in the office, but they are expected to travel to client sites quarterly.
Technical Requirements:
- Linux & Windows Environments
- Previous help desk experience
- Experience with managed service providers is a plus
- COMP TIA Certification: Must have one
- Microsoft certification : Must have one
- May be assigned one project a day to help clients
SLP-MSNHD_1674056034