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Help Desk Analyst

Full Time,Temp to Hire

Beacon Hill Staffing Group

Help Desk Analyst
Cleveland, Ohio
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Job Id: SLP-MSNHD_1674056034
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Our client is looking for a Help Desk Analyst on a contract to hire basis. This position will be working onsite in Cleveland.

This person would specifically have to support the 50-75 MSN (managed service network) clients. The sales department sells msn and the help desk will support these clients. The MSN clients are top priority. 90% of the time the analyst will be in the office, but they are expected to travel to client sites quarterly.

Technical Requirements:

  • Linux & Windows Environments
  • Previous help desk experience
  • Experience with managed service providers is a plus
  • COMP TIA Certification: Must have one
  • Microsoft certification : Must have one
  • May be assigned one project a day to help clients

SLP-MSNHD_1674056034

Apply Now

Apply Now